Terms & Conditions

24young

Last Updated: 20 February 2026

Welcome to 24young. By accessing our website, social media shop, or placing an order, you agree to the following Terms & Conditions. If you do not agree, please discontinue using our services.

1. Using Our Services

By using 24young, you agree to:

• provide accurate information when placing orders

• use our website and services for lawful purposes only

• not misuse, disrupt, or attempt to harm our platform

2. Account Responsibility

If you create an account:

• keep your login details secure

• you are responsible for all activity under your account

• notify us immediately if you suspect unauthorized access

3. Product Information & Availability

We aim to provide accurate product descriptions and images.

However:

• packaging may vary from brand updates

• colors may slightly differ due to screen settings

• availability may change without notice

24young reserves the right to update prices and stock at any time.

4. Orders & Acceptance

• Orders are confirmed only after verification.

• We may cancel orders due to stock issues, pricing errors, or suspected fraud.

• Customers may cancel orders within 1 hour of placing them.

5. Pricing & Payments

We accept secure payments via trusted payment gateways and Cash on Delivery (COD).

Customers must provide accurate payment and delivery information.

We reserve the right to cancel transactions suspected of fraud or misuse.

6. Delivery

Delivery times may vary depending on location, courier operations, weather, or political situations.

24young is not responsible for delays caused by external factors.

7. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review the policy before placing an order.

8. Intellectual Property

All content on 24young, including:

• logos

• graphics

• product images

• website design

• text & branding

belongs to 24young and may not be copied or used without permission.

9. User Conduct

You agree not to:

❌ post false or misleading reviews
❌ abuse customer service representatives
❌ engage in fraudulent activity
❌ misuse promotional offers or discount codes

Violation may result in account suspension.

10. Limitation of Liability

24young is not liable for:

• allergic reactions or skin sensitivities (please patch test)

• misuse of products

• courier delays beyond our control

• damages caused after delivery acceptance

Customers are advised to check ingredients before use.

11. Privacy

By using our services, you agree to our Privacy Policy, which explains how we collect and protect your personal data.

12. Policy Updates

We may update these Terms at any time. Continued use of our services means you accept the updated terms.

13. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of Bangladesh courts.

14. Contact Us

If you have questions, please contact us:

📧 Email: [email protected]
📞 Phone/WhatsApp: (add number)
📩 Social Media: 24young

By using 24young, you confirm that you have read, understood, and agreed to these Terms & Conditions.